Riverbend Orthodontics SMS Privacy Statement
Effective Date: 10/01/2026
SMS Privacy Statement
Riverbend Orthodontics respects the privacy of our patients and takes reasonable steps to protect information used in connection with our communications.
Information We Collect
When you choose to receive text messages from Riverbend Orthodontics, we may collect and maintain information such as your name, mobile telephone number, your SMS consent or opt-in status, and information relating to your text-message preferences and interactions with our office.
How We Use Your Information
We use your mobile telephone number and related information to provide the SMS communications you have requested, including appointment reminders, scheduling communications, office communications, and other patient-service communications.
Sharing of Mobile Information
Riverbend Orthodontics does not sell or rent mobile telephone numbers or SMS opt-in information. Text messaging originator opt-in data and consent will not be shared with third parties for their own marketing or promotional purposes.
We may share information with service providers, including technology and messaging providers, solely as necessary to provide, maintain, and support our communications, or as required by law. These providers may process information on our behalf and are not authorized to use SMS opt-in information for their own marketing purposes.
Protected Health Information
Information relating to your dental or orthodontic care may constitute protected health information (“PHI”) under HIPAA. SMS and other electronic communications can involve privacy and security risks. Patients should use appropriate caution when communicating sensitive health information by text message. HHS specifically recognizes that text messaging and other remote communication technologies can present privacy and security considerations.
Your Choices
You may opt out of SMS communications at any time by replying STOP to a Riverbend Orthodontics text message. You may also contact our office directly to request that text communications be discontinued.
You may reply HELP for assistance.
For more information about our text messaging program, including message frequency, message and data rates, and how to opt out, please review our SMS Terms & Conditions.
Contact Us
If you have questions about this SMS Privacy Statement or our use of text messaging, please contact:
Riverbend Orthodontics
300 N River Rd, Bridgewater VA 22812
540-217-9330
[email protected]